FAQ & Help Center

Frequently Asked Questions

Got questions about Expensa? Here are comprehensive answers regarding features, auto-ingestion, group bill splitting, tax planning, cloud sync, and security.

Q1: What kind of information does Expensa collect?

Expensa primarily stores your transaction data locally on your device. It only accesses permissions like Camera (for receipt scanning), Microphone (for voice ledger input), Contacts (for selecting group members), and Accounts (for secure Google Drive backup sync) when you explicitly request or use those features. We do not sell or share your personal data.

Q2: How does Auto-Ingest Bank SMS Expenses work?

When you enable 'Auto-Ingest Bank SMS Expenses' in the Account tab and grant SMS permission, Expensa's native Machine Learning engine parses incoming debit/credit SMS alerts from financial institutions (HDFC, ICICI, SBI, Axis, Paytm, etc.) in real-time. Amounts, merchant titles, and expense categories are extracted 100% locally on your phone without uploading any data to external servers!

Q3: How do I use Group Expense Splitting & Debt Settlement?

Go to 'Split Bill with Friends' or tap the Group Split block on the Home screen. Create a group (e.g. Goa Trip) and enter member names. Tap '+ Add Expense' to record shared bills and select who paid. Tap 'Settle Debts' to view calculated minimal net transfers, scan generated UPI QR codes with GPay/PhonePe/Paytm, or share settlement summaries directly on WhatsApp!

Q4: How do I use the Tax Deduction Planner & Export Tax Summary PDF?

Go to Account > Tax Planner & Filing Guide. Enter your Annual Gross Income and input deductions under Section 80C, 80D, 80CCD(1B) NPS, 24(b) Home Loan Interest, and HRA (Section 80C is auto-calculated from your active SIPs). The app displays exact tax payable under Old vs New Tax Regime along with smart tax-saving recommendations. Tap 'Export Tax Summary PDF' at the bottom to download a tax-ready PDF report directly to your phone's Documents/Wallet folder!

Q5: How do I back up my financial data?

You can back up your database files locally at any time via the Settings menu, or enable Cloud Sync to automatically back up your encrypted transaction database to a private sandbox folder in your personal Google Drive account.

Q6: How does Local Wi-Fi P2P Device Sync work?

To sync data between two phones over local Wi-Fi without the internet: Tap 'Host Sync Server' on Device A to display a QR code. On Device B, tap 'Scan QR Code' to scan Device A's screen, then tap 'Start Synchronization' to sync database tables directly across your local Wi-Fi network!

Q7: What premium features does Expensa offer?

Premium features include an entirely ad-free experience, advanced budget analytics charts, multiple customized category icons, priority customer support, and automatic recurring sync intervals.

Q8: Can I set reminders for my monthly bills & EMIs?

Yes. Expensa has a built-in Reminders and EMI manager that lets you schedule daily logs, set notifications for recurring utility bills, and get warnings when approaching budget limits.

Q9: Does Expensa support home screen widgets?

Yes! Expensa provides high-quality interactive widgets for your home screen, including a Quick Add widget and a Budget Progress circle tracker, allowing you to log transactions without opening the app.

Q10: How can I secure my financial ledger from local access?

You can enable the Security Lock feature in the settings panel. Expensa fully integrates with your phone's native hardware to support secure Biometric/Fingerprint authentication, Face Unlock, and PIN/Pattern lockouts.

Q11: Can I use Expensa offline?

Yes, offline operation is the core design pillar of Expensa. You can search, add, edit, and analyze transactions, run tax calculations, and split group bills entirely offline.

Q12: How do I delete my data?

Uninstalling the app and clearing its local data storage via your device's Android settings will completely wipe all local ledgers. If you have active cloud synchronizations, you can also delete the backup file directly from your Google Drive files.

Q13: How can I provide feedback or report a bug?

We value your feedback! You can reach out directly via the support form in the settings panel, or send an email to piyushshende77@gmail.com.